Bearpaw Service and Returns Policies

Today we would like to inform you about some changes and improvements in our service. As a brand new service, you will find the Service and Return Form in the service section on the left side of our blog. To ensure a quick and smooth processing of your returns, it is essential to fill out the Service and Return Form.

Without fully completed Service and Return Form a timely completion of your return cannot be guaranteed.

To get to the service section: CLICK HERE!!!

For the prepaid return of goods to the Bearpaw Products GmbH, a free package label of our service provider GLS is offered. The package label for free returns can be obtained from the service department of the Bearpaw Products GmbH by phone or email. The return package can then be sent by means of the obtained package label in a GLS package shop for free. Shipping and return costs by other providers are borne by the returner themselves. If in doubt, consult with the service department of Bearpaw Products GmbH.

Service telephone Bearpaw Products GmbH: (0049) (0) 9565 616 88 0
Service email:

Bearpaw Service and Return:

Bearpaw Service and Return