Our telephone hotline was closed on 23nd December and we sent the entire service team to help packaging up in the shipping department. Many customers have ordered last minute and want to get their packages before Christmas. Monja, Nadja and Daniela are getting stuck in to send as many packages on their way as possible.
Our Support System is still in operation and of course you can still reach our service team! As before, important inquiries or information can be sent through via our Support Ticket System. Our sales team are trying to answer the urgent questions even now.
Even so, time is running out and our work for the year is coming to an end!
Many parcels have to be packed and many invoices written. Our service team and delivery team are working hand in hand to send as many packages as possible to our customers around the whole world before Christmas Eve.
From 24th December all “Bearpaws” will go to spend as much time as possible with their families over the Christmas holidays.
From the 11th January we will have finished our annual inventory and you will be able to reach us via the normal channels.
All major inquiries and orders can be input directly to our Bearpaw Store and our support system even during the holidays.